Frequently Asked Questions

Q: How long does shipping take?
A: Each item is processed within 1‑3 business days. After that, shipping typically takes 6‑15 business days to most countries, delivery time varies by product. Once your order is on the way, you will get a tracking number by email.

Q: How much does shipping cost?
A: Shipping is free on all orders worldwide. No minimum, no catch. Just free.

Q: Are these lights safe for home use?
A: Absolutely. Our lights use safe low‑voltage LED technology. They do not get hot, are energy‑efficient, and safe for any indoor space, including bedrooms and kids’ rooms.

Q: Is installation difficult?
A: Not at all. Every product comes with complete accessories and simple instructions. Most items can be set up in under 10 minutes. Only a standard power outlet is needed.

Q: What is your return policy?
A: If your item arrives damaged or defective, we will send you a brand‑new replacement or full refund — your choice. Just email us with photos of the issue. Since many of our goods are made‑to‑order, we cannot accept returns for change of mind. Please double‑check your order before checkout.

Q: Is there a warranty?
A: Yes. Every GlowNest Studio product comes with a full 1‑year warranty. If any fault occurs under normal use within one year, we will repair or replace it. Simply reach out to our support team.