Refund and Returns

Quality is our top priority. Every product is carefully inspected before shipment. We understand accidental damage can happen during transit.

If your item arrives damaged or defective:
We will resolve it for you promptly. Email us at glownest168@outlook.com with your order number and photos of the issue. You may choose a free replacement or a full refund — no return shipping cost required.

If you change your mind:
Since many of our products are custom-made to order, we cannot accept returns for change of mind on custom items. Please double-check your order details before checkout.

Need help?
Feel free to contact us at glownest168@outlook.com. We reply to all inquiries within 24 hours and treat every customer fairly.